Categories
Categories
Are there any penalties for late payments?
Late fees may be applied if payments are significantly overdue. For project-based services, work...
Can I change my billing cycle (monthly, quarterly, annually)?
Depending on the service, we may be able to adjust your billing cycle. Please contact our billing...
Can I upgrade or downgrade my service, and how will it affect my billing?
Yes, you can change your plan at any time. We’ll adjust your billing accordingly and provide a...
Do you offer refunds if I cancel my service early?
Refund policies vary by service type. Typically, domain registrations and initial setup fees are...
How can I view my past invoices and payment history?
You can access your invoices and payment history through your client account on our website. If...
How do I know if my payment was successful?
After making a payment, you’ll receive a confirmation email with payment details including a...
How often will I be billed for my services?
Billing frequency depends on the service. Hosting and domain registrations are typically billed...
Is there an upfront payment required?
Yes, 100% of our services are prepaid.
What happens if I miss a payment deadline?
If a payment is missed, we’ll send reminders by email. Services that remain unpaid will be...
What payment methods do you accept?
We accept various payment methods, including bank transfers, credit/debit cards, mobile money,...
